Privacy Policy – G&W Golf Tours

Last Updated: 10/08/2025

Thank you for visiting G&W Golf Tours.

Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains:

  • What personal information we collect

  • How we use and store it

  • How long we keep it

  • Your rights in relation to that information

Please read this carefully. If you have any questions, contact us at Williamarmstrong@gandwgolftours.co.uk or use the details at the bottom of this page.

1. Who We Are

We are G&W Golf Tours, registered in Scotland.

  • Company Number: SC847378

  • Registered Office: 17 Ellisland Drive, Kilmarnock, Ayrshire, Scotland, KA3 7DL

  • For the purposes of UK data protection law, we are the data controller of the personal information you provide.

2. What This Privacy Policy Covers

This policy applies when you:

  • Visit our website at www.gandwgolftours.co.uk

  • Contact us by phone, email, post, or social media

  • Provide details at events, trade shows, or promotional activities

  • Book or enquire about our golf tours

In this policy, “personal information” means any data that can identify you directly or indirectly, such as your name, address, email, or booking details.

3. How We Collect Your Information

We collect information in several ways:

a) Information you provide directly:

  • Completing an enquiry or booking form

  • Speaking to us on the phone

  • Emailing us or corresponding in writing

  • Providing details at exhibitions or events

b) Information we collect automatically:

  • Website analytics (pages visited, time on site, browser type)

  • IP address and device information

  • Phone numbers used to contact our office

4. Types of Information We May Collect

  • Name, address, and contact details

  • Email address and phone number

  • Payment and billing details (processed securely)

  • Passport details (for certain travel bookings)

  • Travel preferences and special requirements

  • Feedback and communications

5. How We Use Your Information

We may use your information to:

  • Arrange and manage your golf tour bookings

  • Provide information about our services and offers

  • Respond to your enquiries

  • Improve our website and customer service

  • Meet our legal obligations

We will only send marketing communications if you have opted in. You can withdraw your consent at any time.

6. Sharing Your Information

We will never sell your personal data.

We may share your information with:

  • Golf courses, hotels, and transport providers (to fulfil bookings)

  • Payment processors and booking platforms

  • IT service providers who host our systems

  • Legal or regulatory bodies when required by law

Whenever we share data, we ensure that appropriate safeguards are in place.

7. Where Your Data Is Stored

Your personal data is stored securely within the UK or the EEA.

If we need to transfer data outside this area (for example, to a hotel partner abroad), we will inform you and ensure safeguards are in place.

8. How Long We Keep Your Data

We keep personal data only as long as necessary:

  • Booking records – up to 7 years (for legal/tax purposes)

  • Enquiry details – up to 2 years

  • Marketing consent – until you withdraw it

9. Your Rights

You have the right to:

  • Access a copy of your personal data

  • Correct inaccuracies in your data

  • Request erasure of your data (where applicable)

  • Restrict or object to processing

  • Withdraw consent for marketing at any time

To exercise these rights, contact us at Williamarmstrong@gandwgolftours.co.uk

10. Security

We take appropriate measures to protect your data, including:

  • Secure servers and encrypted data storage

  • Limited access to personal data by authorised staff

  • Regular security reviews

However, please note that transmission over the internet is never completely secure.

11. Cookies

Our website uses cookies for functionality and analytics. Please see our separate Cookies Policy for details.

12. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on our website with a new “Last Updated” date.

13. Contact Us

G&W Golf Tours

17 Ellisland Drive, Kilmarnock, Ayrshire, Scotland, KA3 7DL

Email: Williamarmstrong@gandwgolftours.co.uk

Tel: +44 (0) 75841 98528

14. Complaints

If you are unhappy with how we handle your data, please contact us first.

You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.